Many generic drugs are manufactured outside the USA and Canada like in India and the European Union.

Yes, all medications sold on Themedicinekart are safe. They are produced according to strict international regulations, ensuring the highest standards of safety and quality. Additionally, all products are FDA approved and sourced from reputable manufacturers. Our team of qualified pharmacists and physicians ensures that you receive the right products tailored to your health needs. For any inquiries, you can reach us at info@themedicinekart.com or call +91 98251 00604. We also offer free worldwide shipping with no minimum order value. Please note that we do not sell restricted medications.

You can buy a prescribed drug online by sending a scanned copy of your prescription to our email (info@themedicinekart.com). For further assistance, you can also call us at +91 98251 00604.

The minimum expiry date of delivered medicine won’t be less than 6 months which is in accordance with our standards and working policy.

If you need medicine with a better or longer expiry date, you can specify this requirement by contacting our customer service.

The delivery time for receiving your medicine is approximately 10 to 14 days. Please, take into account that due to some technical circumstances the delivery time may take 30 days maximum.

One of the reason is that the delivery has to pass a custom control, which can be prolonged especially because of the large number of packages, customs protocols or changed flight schedules.

You can track the order if you have a tracking number provided by the logistic company. If you do not have a tracking number, it is still possible to track your order, but it also depends on the company.

You can always ask our Customer service for the name of the logistic service when placing the order.

Yes, you can cancel your order if it has not been dispatched. In such cases, we will refund your money, minus a cancellation fee. Orders that have already been processed or shipped cannot be canceled. This processing can occur within 12 hours of placing the order, so please act quickly if you need to cancel. For assistance, contact us at info@themedicinekart.com or call +91 98251 00604. We strive to provide the best customer service to ensure your satisfaction. Please note that we do not sell restricted medications.

In this case, it is very important to contact us immediately. We will send you a corrected dose of the medicine.

• I completed the order, but I did not receive a confirmation by email. Why?

The confirmation email that you have successfully completed the order will arrive automatically in a few seconds.

If you did not receive a confirmation mail it may be due to the following reasons:

– if do not receive notification emails from the site please check in your mail in Spam or Junk mailbox.

– if you find in the confirmation in a Spam or Junk mailbox, try to find the „ Mark as good“ option or „Add a sender to white- list“. In this way, you will prevent the emails from our site from appearing in Spam or Junk mailbox in the future.

One of the reasons why you do not receive an email notification may be an invalid email address you entered when registering or creating an order. If you have registered with an incorrect email address you will have to repeat the registration process.

Some medicine s that are available in pharmacy that is registered as medicines or medical devices cannot be purchased due to the regulations that

Most probably you didn`t enter a password ( so-called Security code) in the last step.

Although you used your online payment card before, it is possible that your bank uses Mastercard Security code and Verified by Visa protocols, which most often means that you have to use it for the other transactions.

The main advantages of using MasterCard Security code and Verified by Visa for online payments are that the user has control over unauthorized use of the card.

Transmission of sensitive data is done between the Bank and the user so that all payments are done with the passcode or secure code that only card user knows.

– You do not have enough funds on your card. In that case, the system will refuse a transaction.

At Themedicinekart pharmacy, we give great concern to your privacy. You can buy whatever you want without worrying about your personal details or being embarrassed. We knew very well that it is our responsibility to provide you with complete privacy. Please note that we do not sell restricted medications.